Preguntas frecuentes
¿Cuánto tarda el envío?
Preparamos tu pedido en 24-48 horas laborables. El tiempo de entrega estimado es de 5 a 10 días hábiles según tu país (España, Chile y México). En cuanto tu pedido sale de nuestro almacén recibes un número de seguimiento por email.
¿Qué garantía tiene la Glow Wand?
Tienes 60 noches para probarla. Si tu piel no cambia, te devolvemos tu dinero, incluso si ya la has usado. Sin preguntas y sin trucos.
¿Cómo se usa?
Aplica tu sérum habitual, enciende la vara y deslízala por el rostro con movimientos ascendentes durante 5 minutos. Úsala 4 o 5 veces por semana para obtener los mejores resultados.
¿Es segura para todo tipo de piel?
Sí. La Glow Wand está diseñada para uso doméstico y es apta para todo tipo de piel. Evita usarla sobre heridas abiertas o irritaciones activas. Si estás embarazada, llevas marcapasos o cualquier implante electrónico, consulta con tu médico antes de usarla.
¿Cómo puedo contactaros?
Escríbenos a hola@skinseda.com. Respondemos de lunes a viernes. También puedes escribirnos desde nuestra página de Contacto.
Products FAQs
Puff Beauty Haven stands out for its curated selection of skincare and makeup products that prioritize quality, efficacy, and a touch of elegance. Each product is handpicked to create a beauty haven for our customers.
Explore our detailed product descriptions, which include information on skin types each product is suitable for. Additionally, our skincare specialists are available to provide personalized recommendations.
At this time, we don't provide samples, but we offer a Puff Essentials Discovery Kit, perfect for those wanting to explore a selection of our curated products.
Certainly! Contact our beauty consultants for personalized assistance in choosing makeup shades that complement your skin tone and preferences.
Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the same ethical standards.
Shippping & Returns FAQs
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and in some locations, cash on delivery.
Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping policy or contact our customer service team for more information.
Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.
Can't find your questions?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.